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Big Business

Be Pillars of Support to Employees in Hybrid Work Environments

The needs of the hybrid workspace and its employees may have outgrown conventional HR systems and responsibilities. But HR will remain an essential, helpful asset if leaders are willing to rethink their purpose and contributions. In under two years, knowledge workers have become surprisingly untethered to traditional office setups — and...
Serhii Katkov
CEO Spotlight

Serhii Katkov: With the introduction of IP-telephony, business communications have undergone significant changes

A talented developer of an omnichannel communications platform explained how innovative solutions save time for customers and call center agents, and help solve problems faster.   The current IP telephony market is valued at $85.2 billion, according to experts from international research company Research and Markets, and could reach $102.5 billion...
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