The CEO Exodus: Unraveling the Turmoil in CX Tech Firms
Since the beginning of 2024, there has been a consistent stream of CEO departures from leading CX tech firms, including AWS, NICE, Freshworks, Twilio, Vonage, Medallia, Calabrio, and Luware. This trend raises questions about what might be unsettling the leadership in these companies. One significant factor in this upheaval is...