CEO Insider

Why is it that so many companies are highly focused on the latest customer experience (CX) strategies yet have very little or no data to ensure they are on the right track? As W. Edwards Deming said, ‘without data you’re just another person with an opinion’. Ask any CX strategist...

Business leaders talk a lot about employee engagement, but how often do they get it right? It’s a goal that all companies aspire to but few actually achieve. The problem isn't a lack of effort. Companies devote plenty of time and resources to employee engagement, but those programs often come...

A company must rank in the top 90% of employers within at least four markets to earn a good position amongst Europe’s Most Attractive Employers. In the case your company isn’t listed or ranked outside the top 90% in a market, it gets a default positioning which is equivalent to...

Latin America is underrated, especially in terms of education. While most of the crowd aims to go to North America for education, there are so many good educational opportunities in Latin America but we just don’t talk about them enough. In this post, I am going to help you gain...

Afghanistan has been ranked the the least positive country in the world for 2019, according to the recent annual Global State of Emotions report by Gallup. After Afghanistan, the other least positive countries, in order, were Belarus, Yemen, Turkey, Lithuania, Nepal, Northern Cyprus, Bangladesh, Chad, and Egypt. It’s interesting to...

Most of the beliefs we have buried in our psyche were installed many years ago, mostly when we were as young as two to five years old. Early on, we decided we were separate from everyone and everything else. Soon after, because we saw ourselves as separate, many of us...

In order to accomplish “higher learning”, it requires a touch of motivation to think about the looming spires and manicured quads of Cambridge and Oxford. The US colleges are among probably the most beautiful colleges on the planet which attracts millions of domestic and international students each year. Here, we...

Often I’m asked, ‘Krista, how are you preparing your company for the upcoming recession?”. It’s honestly a question that every CEO has been asked in the past year or two. This impending recession, whenever it comes, will affect businesses across the nation. Discretionary spending is expected to go down as...

In late March 2019, the Investor Advisory Committee (IAC) of the SEC approved the disclosure of human capital metrics for selected public companies.  That would seem an innocuous event, but the ramifications could be far-reaching – not just for public companies but for virtually all organizations. Why is this development...

Imagine if time were a currency. That every minute had a dollar value. A cup of coffee could cost three minutes, and buying a house could cost you 30 years. Now would you think differently about how you spent that time? Currently, the majority of us accept meeting requests and...