CEO Briefing

CEOs make tough decisions all day every day. But one task even hard-charging leaders often find difficult is having a tough talk with an employee. Whether performance-related, an ethical issue, or a major change in company policy discussing anything challenging is an art and a science. Conversations can feel like...

Last year, significant events highlighted the rising threat of cyberattacks. Among them was the crush of phishing attacks corresponding with the launch of ChatGPT. According to SlashNet, there was a 1,265% surge between Q4 2022, when the groundbreaking generative AI tool was released, and Q4 2023. Scammers use GenAI to...

In my work with high-performing groups/teams and the people who lead them, I stand on the shoulders of countless scholars – Jim Kouzes & Barry Posner, Peter Senge, Jim Collins, Dave Logan, Amy Edmondson, and numerous others. Among them, two stand a little taller than the others, at least as...

At a time when many organisations are experiencing great pressure, challenge and change, it is vital that leaders live true to this maxim: debate in private, unite in public. As a leader, you have a responsibility to own your company’s message – at least in front of others. This is...

About 30 years ago, at my daughter’s childcare center, the teachers invited a woman dressed as a witch to join in a Halloween celebration with the little ones. When the “witch” arrived on the scene, she was apparently a bit too authentic for some of the preschoolers, which sparked an...

In an era where business dynamics shift at breakneck speed, the imperative for adaptability and continual growth extends across all levels of an organization, most critically at the frontline. These employees, often the first point of contact between a company and its customers, play a pivotal role in shaping brand...

What do adverse childhood experiences have to do with the profit margin of a company? A lot, actually. There’s no shortage of advice to help C-Suite executives navigate external factors that impact business revenue and profitability—from supply chain disruption to economic ebb and flow. Yet one leadership factor that is...

As a CEO, navigating the ever-evolving landscape of business requires an unwavering commitment to innovation and adaptability. While staying within the realms of familiarity may offer a sense of security, true growth and transformation often lie beyond the confines of our comfort zones. Embracing change and venturing into uncharted territory...

The recent leaked employee video from Internet Brands has garnered a look of attention. From the cringeworthy production style of the video to the substance of declaring an ultimatum for employees to “return to the office… or else.” It’s rather backfired on the company’s CEO and executive team. So, in...

In our book Intentional Leadership, we profile many trustworthy leaders and the highlight the ways that they lead so that others can be trustworthy leaders as well. One common theme is that they use a coaching style of leadership to bring out the best in their employees. A coaching manager...