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CEO Briefing

Kate Christie
CEO Briefing

7 things I didn’t know about flying business class

Up until last month I was a Business Class virgin. Sure I’ve had a handful of domestic business class flights (ummm…3 in my life), but never had I experienced the pointy end of the plane when flying internationally. Why pay an insane amount of money, I reasoned, to upgrade for...
Gary Kusin
CEO Briefing

My Smartest Mistake

I learned about rewards and recognition the hard way. Throughout my career, I was known for being a strong leader with front line team members. So, when we decided to adopt 360-degree feedback at Kinko’s, the company name prior to becoming FedEx Office, I felt very confident. It would present...
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