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CEO Agenda

CEO Agenda

Why you need to get back to the essentials to keep customers

It’s not so long ago that we had to personally engage with customers to communicate, either via phone or face to face. Writing a letter was the last resort, it had to be delivered by the post. Today two common forms are digital processes and the emergence of chat bots...
CEO Agenda

Regional Risks For Doing Business

EAST ASIA AND THE PACIFIC :  Environmental risks are the leading concerns for doing business across East Asia and the Pacific, with “natural catastrophes” ranking first and “extreme weather events” ranking fifth. The concerns about “natural catastrophes” were heavily driven by responses from Japan and New Zealand, where they ranked...
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