CEO Agenda

After spending nearly a decade building the Smoothie King brand presence in South Korea as a master franchisee, I joined the Smoothie King team in 2012 as CEO. My team knew that a long-term project for the company domestically and internationally was to transform public perception of the brand into...

Strategic partners understand how essential a company’s culture is to success. Research illustrates that companies unable to build synergistic, functional cultures feel the sting of talent loss, increased employment cycles, and gaps in mission-essential roles. Now, more than ever, it is imperative to build a positive organizational culture to prevent...

Hybrid working environments, as new as they are, come with some enduring challenges that leaders and HR teams need to be ready for. Coming into the mid-year (or other time of year, depending on your internal cycle) it’s easy to see the next hurdle on the horizon - performance review...

Containers have created a revolution in software development. With the advent of tailored tools like Kubernetes (K8s), organizations can now deploy and manage containers at scale. Enterprise IT teams now have a common platform for business applications across multiple clouds. This reduces complexity and management costs and increases consistency and...

One might be surprised to find a correlation between aviation and leadership. There is a considerable link, as the relationship with a pilot and passengers strikes unmistakable association when put alongside of the relationship between that of a leader that is guiding others in business.   Here's a great leadership story...

While many organizations have slipped into a "Survive" mentality since the pandemic began, just trying to make it through this experience, this thought process is quite dangerous to their ability to thrive. So how do organizations remain "sustainable," or are you falling prey to this "we just have to make...

At the ripe old age of 29, I was part of the team tasked with redefining my company’s culture. Every employee had been given a comprehensive guidebook on how these new values should shape our future behavior. As a company in the energy industry facing huge disruption, refocusing on values...

According to the U.S. Small Business Administration’s Report, there are over 2.5 million veteran-owned businesses in the United States, employing more than 5 million people. These businesses generate a massive $1.1 trillion in revenue and represent over 9% of all US businesses. As any small-business owner will tell you, running...

2020 was INSANE for many of us with all kinds of global ‘crazy’ happening and on top of that, we all had our normal life events and challenges going on too. I personally had a big year, giving birth to my second child in January 2020, only 4 months after...

Stop letting manual document processing hold your productivity back. Enterprises handle an ever-increasing number of documents each day. And ever since the late Charles Geschke first introduced the PDF in 1982, an increasing portion of those documents are digital – yet they are still being processed manually. These documents –...