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CEO Agenda

CEO Agenda

Guess it is a little nerve racking for Duchess of Cambridge, Kate Middleton Portrait

Guess it's a little nerve racking for Duchess of Cambridge, as Kate Middleton first official portrait was unveiled at the National Portrait Gallery in London "Called HRH The Duchess of Cambridge." It took 3 and half months to create. The painting was created by the Scottish born, South African raised...
CEO Agenda

Are you a Junk Mail?

Recently, I got really fed up with junk mail, so I now have a notice in my window requesting that I not have any more delivered through the door. The same goes for cold callers to whom I answer the door only to be greeted by a barrage of language...
CEO Agenda

Loyalty Lore and Truisms

The many “truisms’’ of customer loyalty lore are mostly a set of mythologies to deceive the gullible and exploit the innocent. Let us explore these mythologies and then talk about best practices for customer satisfaction and customer loyalty research. The Mythologies: Rising customer satisfaction scores are positively correlated with increases...
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