CEO Advisory

There was a time when you could hit ‘publish’ on a romance novel and expect a decent income from Kindle Direct Publishing. Unfortunately, this is not the case anymore. The Kindle Bookshop has been flooded with poorly written novels and short stories that lure readers away from the decent quality...

As we head into 2019, few people haven’t heard of Bitcoin, cryptocurrency, and blockchain in a business setting. The benefits of blockchain and cryptocurrency have been felt throughout, with internal structures radicalised through the decentralised ledger technology in major companies, such as Walmart, Maersk, and FedEx, and cryptocurrency, such as...

From online shopping to all sorts of financial transactions, the internet has completely transformed the way we spend our hard-earned money. Yet the digital revolution is far from over, as every year, new trends push online spending in new directions – and we take a look at how the landscape...

We live in a world of industry disruption: from Amazon forcing brick-and-mortar stores to close their doors, to the likes of Netflix and Hulu disrupting traditional television distribution, to ride-hailing apps grabbing 75% of the ground transportation market share, to digital media platforms rendering newspapers extinct. Granted, there are companies...

Today, it seems that cybersecurity is one of the hottest topics out there.  All you need to do is turn on your computer or TV screen, and you’ll likely hear another news story about some group of anonymous hackers who’ve infiltrated and compromised a major company’s valuable customer information. That...

Online businesses are on a roll thanks to the power of the internet and marketing that help people buy things from the comfort of their homes. However, a lot of us think that an online business is very easy to run and there’s a little chance of suffering a loss...

The Empire State Building was the most popular tourist attraction for Uber users in 2018. Two U.S. destinations are at the top of the list: The Empire State Building and the One World Trade Center (also known as One WTC or the Freedom Tower). Coming in at third is the...

There are countless low-grade stories swirling around your business. Anecdotes told by your staff, customers and business partners collectively paint a confusing and often unflattering picture of your company. As the leader, you must find a way to manage this babble. The solution is to be purposeful about your critical...

What business doesn’t use technology? Yes, that is the unmistakable sound of crickets. But here’s another, more pertinent question: which businesses maximize their use of technology to generate revenue? The world is abuzz with technological chatter, with the noisy flux of shifting processes, incoming apps, innovative start-ups and increasingly simplistic...

One of the big things to define for any business is what good customer service means to you.  In order for staff to be able to fulfil the role of great customer service, it is important that the company knows what this means to them.  This changes with different types...