Shelley Flett

Shelley Flett is an expert in leadership development and team performance, with over a decade of experience in operations and call centres across banking and telecommunications. She is focused on maximising efficiency and building high performance team cultures. Shelley is the Author of ‘The Dynamic Leader: Become the leader others are inspired to follow’ (Major Street Publishing). Shelley is an opinion columnist for the CEOWORLD magazine.

CEO Advisory

Treat others the way they want to be treated – not how you want to be treated

CEO AdvisoryShelley Flett

If you’re in a position where you need to influence the decisions and actions of staff, suppliers or customers, then you may have noticed that ‘just being yourself’ doesn’t work that well for everyone. While you may have a handful of people that are influenced by your approach, you’ll also...

CEO Insider

Perspective is what makes the difference in leadership

CEO InsiderShelley Flett

Ever get into a heated debate about something being right? Perhaps, like me, you believed that if you swam within 30 minutes of eating you would develop a cramp and drown. Or maybe you believed that if you swallowed chewing gum it would stay in your stomach for seven years...

Shelley Flett is an opinion columnist for the CEOWORLD magazine

CEO Advisory

The intimidating leader – how not to be a bully in the workplace

CEO AdvisoryShelley Flett

We’ve all heard the saying “it's not what you say it's how you say it”. It refers to someone who has upset or offended another person through how they’ve delivered a message. While the message itself might be helpful and relevant, the approach isn’t appropriate and creates an unintended reaction....

Shelley Flett

Treat others the way they want to be treated – not how you want to be treated

Perspective is what makes the difference in leadership

The intimidating leader – how not to be a bully in the workplace

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