As one of the most tumultuous economic and entrepreneurial years in memory, it's important to take stock of what 2020 was. For some leaders, it was a year defined by holding on; for others, it was a time of adapting to new norms — either by choice or necessity. Some...

COVID-19 has forced companies around the world to be agile and shift quickly. For many, that shift has come in the form of digital transformation efforts. According to a global McKinsey report, the share of products and services that had been partially or fully digitized by December 2019 was only 35%....

This year saw an unprecedented disruption in business around the world. Governments issued stay-at-home orders, companies shuttered offices and sent employees home, and millions of jobs disappeared overnight. Leaders have reacted as quickly as possible by going remote, rewriting policies and procedures, and rebuilding damaged supply chains, but things have...

The holiday shopping season seems to start earlier every year. But after the 2020 we’ve had, this fall will undoubtedly be a little different. Right? Yes and no. Consumers probably won’t be packing into retail outlets and shopping malls in the coming months, but they’ll continue to shop online as...

It’s not often that C-suite leaders get to bring their kids to the office to show them what goes on in the day-to-day. But as working from home has become commonplace, your kids have endless opportunities to see you in action. Whether it’s leading a meeting, setting strategic goals, or...

The COVID-19 pandemic has created an incredible amount of uncertainty. Employees wonder whether they’ll keep their jobs amid rising unemployment, parents question whether their kids will be safe returning to school, and business owners struggle to navigate the pandemic while keeping their companies afloat. In the current climate, these concerns are global...

As a business leader, your first thought in a crisis might be closer to “We need to survive the next few months” than “We need to focus on innovation.” After all, you need to first navigate the crisis before you can think about investing in a new technology or changing...

Businesses are reopening. Nations and states are loosening travel restrictions. People are making moves toward a “new normal.” And yet, rising case numbers and unemployment applications show that the COVID-19 pandemic and its effects are far from over. As a business leader, that means you’re still operating under crisis conditions. As with any crisis,...

Even as some cities and states begin to reopen, COVID-19 is still present around the world — and that means plenty of consumers are still making online purchases rather than buying essential items in person. In the past few months, e-commerce orders have soared, and they’re not slowing down yet....

It’s 2020, and “big data” is no longer a new buzzword. Business leaders in almost every industry talk about being data-driven and use phrases like “backed by data.” Although a survey by McKinsey suggests that most companies say advances in analytics are dramatically changing the modern business environment, not many companies are...