Having a coaching culture in your business means that you are actively supporting your employees to improve their skills and enrich their training. Is this something that you do for them? Apart from the fact that people love to be in a company where they can develop, this will also help your company since you have people that have been trained to offer their services to you and help your business thrive.
Training in the company is essential because people do not get to learn irrelevant things about their job, but they can focus on the particular needs of the department.
Besides, if you keep the team happy, you will get to keep the best one in the group. It has been proven that one of the most crucial reasons people will leave a job is that it does not drive them anywhere, and today, everyone shares this mindset. In addition, the fact that they feel good being there will make them happier.
Another reason why people claim they would leave a job is poor relationships with their co-workers. The climate that you will create in the company will not leave space for such negative vibes to be created.
Getting back to the benefits that this move will have for the owners, numbers talk for themselves. Companies that train their employees increase their sales by 10% to 19% and profits by 14% to 29%. We also mentioned that they are more likely to keep the good ”players” with them. Well, 9% to 15% report they stayed in a job because it offered the needed coaching. Last but not least, companies claim they have 22% to 59% fewer safety incidents which are also crucial in a business.
- InvestIf you want to be realistic about doing what we have discussed, you must come to terms with the fact that you will have to spend some money on that. You cannot expect to increase your profits by 29%, as we mentioned earlier, without putting some money first. Every business person knows that a company’s human resources are a part of its investment, and training them is like upgrading your equipment.
People in business should be willing to spend a percentage of their money on employees’ training and fully sponsor that. Consider training should be obligatory for everyone. Otherwise, we are not talking about creating a coaching culture but allowing your employees to move on with their careers.
- Turn to the managersThe manager of each department has many roles to fulfill in their job, and the vast responsibility they often have is challenging. To train your employees, ask your managers to give it a try to become the coaches. One might ask, why them anyway?
As it turns out, if you train an individual to do a job that you will, later on, need them to do will save you valuable time in case of crisis. Managers are the ones who know exactly what their department or team needs and what weaknesses the employees have. They can evaluate the current condition and provide feedback for each individual.
- Chose a coaching modelRegardless of whether you or a manager will take the role of the coach or even if you intend to hire a professional to share their knowledge on a particular matter, you need to keep it simple. Especially if you are not experienced, you want to avoid mixing different techniques in your coaching and confusing the attendants. Tools on the internet can give you an idea of how to start. The idea is not to impress but to pass the knowledge to the next generation and the people who work in lower positions.
- Adopt a particular behavior during the meetingsTo establish that learning is a part of people’s jobs, you have to make them realize this has to be done every day. Encourage people to ask questions but let them understand they are expected to give answers at some point. The next time an employee asks something, kindly return the question and ask their opinion on the matter.
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