In this era of digital technologies, the branded applications of leading banks and most popular airlines have hundreds of thousands, if not millions, of selected consumers. In 2014, Chase said that it has 17.2 million active mobile applications users. Now, they have many applications, including TripAdvisor, SeatGuru, City Guides, GateGuru...

Stanford University has been named as the world's most innovative university, according to a Reuters analysis of top 100 educational institutions around the globe. And Massachusetts Institute of Technology (MIT) was No. 2 on Reuters' list, followed by Harvard, University of Pennsylvania, and Belgium's KU Leuven. The 2017 rankings placed...

The ultimate goal of most investors is to create a stream of income that allows them to retire without having to worry about money. Depending on individual life-experience everyone will have a different idea of what ‘retiring comfortably’ means. For example, high earners, living in expensive suburbs and enjoying the...

Leadership is a highly contextualised phenomenon. In a world of complexity, turbulence, high-velocity, and continuous change, the context for leadership, as we know it, has been turned upside down. Recently, we have witnessed what I call the three Ds of leadership – distrust, doubt and dissent. These are the outcomes...

Corporate packages come in different forms. You may be able to compare and contrast programs if you have expat friends at the top. But you probably will not share the same benefits and perks. Still, if you will be occupying an executive post, you can expect that the company will...

Here’s the biggest idea most CEOs haven’t yet heard: how your employees feel about your company’s city can impact their workplace performance. According to the Knight Soul of the Community project that surveyed nearly 43,000 people in 26 U.S. cities over three years, for which I was the lead consultant,...

C-suite executives spend 40% of their workweek in meetings, according to The Wall Street Journal. Harvard Business Review found that 15 percent of an organization’s total collective time is spent in meetings. Just how much of that time is effective depends largely on how the meeting is run — but...

Many businesses strive to provide the best possible customer support service and also improve corporate wiki for internal use. But when one has to manage an excessive amount of help documents that will serve numerous purposes, this process can soon become overwhelming. Help authoring software streamlines this entire process and...

Many times we need to have a difficult conversation with the workforce to improve work environment and operations. The consequences of having an uncomfortable conversation become costly if not handled out appropriately. Therefore, it’s crucial for CEO or upper hierarchy members to build a strong skills, empathy, and courage in...