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CEO Explainers

Stefan Picard Takes Helm as CEO of Lagardère Travel Retail Cambodia

Stefan Picard has been appointed as the CEO of Lagardère Travel Retail Cambodia, bringing extensive experience in the travel retail industry. Since joining Lagardère Travel Retail in 1996, Picard has held several senior positions worldwide, most recently serving as the Executive Vice President of Commercial Development and Transformation. In a...
Alan Williams
CEO Insider

How to future-proof your customer experience strategy

In today's fast-paced, dynamic marketplace, future-proofing your customer experience (CX) strategy is not just a competitive advantage – it's a necessity. Customers’ expectations are continually rising, driven by rapid advancements in technology and an increasing emphasis on personalized service. To stay ahead, businesses must ensure that their CX strategies are...
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