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archiveVice Chairwoman Insider

Emirates Airline Lounge
CEO Agenda

3 Myths, 2 Companies, and 1 Difference That Can Delight or Dismay Your Customers

Though most complaints about air travel start at 30,000 feet these days, I recently experienced an airline snafu at ground level. The experience with this premier airline – and one I had with another premium brand – gave me an education on the current whipsaw state of customer satisfaction. These...
4 Parameters That Will Shape The Future Of Humanity
Banking and FinanceSuccess and Leadership

4 Parameters That Will Shape The Future Of Humanity

Four major pillars that are constantly moving are the factors that largely determine the dynamics of the global situation, according to American analysts: demographic-economy–climate-technology. The future of humanity should not be considered to be threatened; otherwise, panic would dominate. However, understanding how things work is crucial to protect ourselves from...
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