archivePolicy Insider

In the increasingly complex environments most businesses are working in, adapting and flexing in response can often be a market winning strategy. To do this in a friction-less way, a culture where teams can step into positive debate and challenge of the status quo is the game changer. A positive...

To be clear, I’m not referring to the military and political leader who rose to prominence during the French Revolution. Instead, I am writing about a company based in Barrie, Ontario, whose 2,300 employees work to enhance everyday living for people in 69 countries across the globe.    At the end...

There is ongoing tension right now in the world of customer service. Customers rightly have expectations they will receive the goods or services they have purchased or been promised, yet labour shortages are impacting service delivery. According to recent Treasury data 12 percent of the labour force are staying home...

As the working world leans ever-more digital, cybersecurity needs to be at the top of every company’s concerns. Cybercrime is estimated to cost over $6 trillion a year currently. With the working world now heavily focused on work-from-home and hybrid working solutions, your employees have become one of the most...

Great leadership comes from great self-leadership, which starts with our mindset. While it is a relatively widespread belief that you cannot teach an old dog new tricks, science tells a different story. We as human beings have a tremendous capacity to learn; it’s an ability we possess throughout our lifetime....

A fractional sales manager is someone who can come into your business and assist with things such as implementing goals and plans for sales, coaching the employees in charge of sales, implementing corrective measures, and other duties as desired by the business. The main difference between a fractional sales manager...

disruptions amid today’s turbulent economy. To meet the expectations of their stakeholders, leaders must ensure that they obtain regular feedback from them, since these people make decisions that determine the success of the organization. Securing constructive feedback is critical in helping you find out which decisions are working and which...

After likely spending a lifetime building your business, deciding to exit can be a hard choice. It’s made even harder if you don’t have a comprehensive exit strategy in place. Senior wealth manager Susan Jones provides a guide to exit planning — from estate planning to liquidation strategies — to...

When you are first starting a business, how and when you use your finances can be crucial to the lifeblood of your business. According to the United States Bureau of Labor Statistics, about 20% of small businesses fail in their first year. That is why it is immensely important to...

Leadership matters - even in outer space. You have seen amazing images from NASA’s new James Webb Telescope, now orbiting the sun. The US Congress almost canceled the project several times as it drifted under poor leadership, and the budget grew from $1 billion to $10 billion. The Wall Street...