archiveDirector of Human Empowerment Insider

In a time of public skepticism, board scrutiny, and culture wars, integrity is no longer optional — it's a CEO’s most valuable and undervalued asset. A Crisis Met with Moral Courage  In 1982, a crisis unfolded that could have shattered public trust in Johnson & Johnson forever. Seven people in...

The historical context and a sporting example of a customer lead approach.   The phrase "the customer is king" was popularized in the early 1900s by retail legends Harry Gordon Selfridge, John Wanamaker, and Marshall Field. While it's true that customer expectations and behaviour can make or break a business, they're...

The landscape of global development programs is shifting as the U.S. Agency for International Development (USAID) winds down its operations, leaving many initiatives—including those in technology education—at a crossroads. Among them is a six-month coding boot camp at Junior Code, an initiative led by Farzon Nosiri in collaboration with USAID....

Women today juggle careers, family, relationships, and personal aspirations while managing the increasing pressures of modern life. The 2023 Women’s Ambitions Report by Women’s Agenda found that 63% of women who reported burnout cited overwhelm from career and home responsibilities as a key factor. This highlights an urgent need for...

Eighteen months ago I took the plunge to fulfil a long held Go Big Goal from my Life List - I signed myself up to learn to surf. I spent a week in Bali at surf school and discovered a new passion that has become a full blown love affair....

"Education changed everything for me," says Skye Blanks, discussing the foundation of his multifaceted leadership career. "But it wasn't just formal degrees—it was finding mentors who could translate academic concepts into practical guidance." Now, as an advisory council member for the Hispanic Scholarship Fund, startup mentor at Yale's Tsai Center...

It is 2001. My boss, Julia Ross, was CEO of the ASX-listed global company Ross Human Directions. The important detail about this story is that my CEO, as you may have picked up, was a ‘she’. At this stage of my career, I had worked my way up and proudly...

According to a recent Gallup Poll, only 31% of the workforce reports being “engaged” at work. It’s a ten-year low that reflects that much of today’s workforce has trouble understanding what is expected of them, and they don’t receive high levels of encouragement at work. To put it plainly, in...

Charles Wholey is a dedicated construction superintendent based in Reno and Carson City, Nevada, with a strong background in construction management, safety compliance, and customer service. Raised in a family with deep roots in the construction industry, he learned the value of hard work and leadership from his father, Byron...

Emerging Technologies in Buildings and Economic Development: A VUCA Perspective  The construction industry is undergoing a profound transformation, driven by rapid advancements in technology and the pressures of globalisation. As we navigate the Fourth and Fifth Industrial Revolutions, the way we design, construct, and interact with buildings is evolving at...