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archiveChief Process Officer Insider

Banking and Finance

CU Kim Named CEO of Samsung for Southeast Asia & Oceania Operations

Samsung Electronics Co., Ltd. has appointed CU Kim as President and CEO for Southeast Asia and Oceania (SEAO). Bringing over 20 years of leadership experience across regions like the Middle East and Latin America, Kim will oversee the company’s next phase of growth in a region recognized as a global...
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Executive Insider

Are You Designing a Legacy

For decades, I’ve had the honor of helping companies like Starbucks, Mercedes-Benz, Zappos, Airbnb, and The Ritz-Carlton elevate their customer experience. I’ve seen firsthand how businesses succeed by creating unforgettable customer journeys, securing repeat business, and generating referrals through meaningful interactions. I’m proud of my work, the relationships I’ve enjoyed,...
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