archiveChief Merchandising Officer Insider

Human beings are fascinating, even in their natural imperfection. The awareness of this limitation allows a person to seek continuous improvements, both on a human level and at work. Moreover, despite various personal flaws, there are some common to all, which are inherent in our nature. One of these can...

Want to write your first book? Lots of us do. However, it’s not a simple process of pen and paper. A good amount of strategy and thought goes into the process, and Vincent Barletta knows better than most. As both a published author as well as a professor of literature,...

Patient experience is paramount for a medical business to retain existing patients and grow through first-person testimonials. Positive experiences shared on social media networks and online review platforms. While the in-office visit was once the central point of contact and the focus of patient-centered efforts, it quickly became a component....

CEOs and senior managers are more concerned than ever with increased turnover and a lack of engagement. One important way of ensuring that your organisation doesn’t lose staff is supporting new managers to succeed in managing their teams well. There are four key areas that new managers often make mistakes...

Every time I make use of Google’s speech recognition feature, I am left wondering, at least for a brief moment, how incredible it is. There is no other adjective to describe it; it is unbelievably real and that makes Artificial Intelligence (AI) so intriguing. AI makes a promising stake in...

There's a whole world of corporate events that take place every year, with some taking place right now!  Defined as being 'any form of event, hospitality or social activity organised or funded by a business entity', corporate events can take on many different forms, including conferences, seminars, trade shows, product...

The internet has been the defining agent of change for this generation. When web services became widely available in the early ‘90s, communities flocked to the connectivity it had to offer. In the time of Web 1.0, everything was text-based HTML. Comprehensive search engines and directories hadn’t been built yet....

Fear and failure are two of the biggest obstacles we face in life. They can prevent us from achieving our goals and fulfilling our potential. It’s natural to feel fear and failure when starting something new. Whether it’s a new job, side hustle, relationship, or workout routine—the beginning is always...

The events of this past week have triggered many conversations around grief and people’s very unique and personal reactions. Remaining non-judgemental and accepting people will respond differently is critical. How we support those that are grieving be it in work or in our personal lives, is vitally important. I was...

Here are a few actions you can take to go beyond the words and the goodwill corporations like to present to the world at large. We need more than the slogans and images your corporate communications team produces about how your company supports Black women’s advancement. We need actions that...