archiveChief Customer Officer Insider

PwC is significantly enhancing its AI capabilities with a $11.5 million investment over the next 12 months to establish a new AI Centre of Excellence. This initiative aims to assist Australian businesses in navigating the complexities of AI technology while also strengthening their global competitiveness. PwC announced that this multi-million...

Nick Hockley, the CEO of Cricket Australia (CA), has announced his decision to step down following the upcoming season, ending nearly 13 years with Australian cricket, including five years as CEO. Hockley is expected to step down around the end of March 2025, though the exact timing may vary depending...

Ford has announced a significant milestone: the European Commission has given the green light for its BlueCruise hands-free driving technology to be utilized across 15 countries in Europe. This marks a notable expansion for the technology, which will now cover over 82,744 miles of designated highways. The recent approval follows...

A recent survey by Applied, an ethical hiring platform, revealed that 36% of Gen Z employees feel they have faced discrimination during the hiring process. This contrasts with only 12% of older workers who reported age discrimination when seeking employment. This research comes amidst reports from the British Chambers of...

Global coal demand is projected to remain largely stable in 2024 and 2025, as increasing electricity needs in major economies counterbalance a gradual recovery in hydropower and the rapid growth of solar and wind energy, according to the International Energy Agency's (IEA) latest coal market report. In 2023, global coal...

The Financial Stability Board (FSB) has issued a report detailing the risks that foreign currency stablecoins pose to emerging economies. In nations plagued by unstable currencies and high inflation, stablecoins offer an alternative to safeguard funds. Data suggests that in some emerging markets, such as Argentina, users rely on dollar-pegged...

As of 2023, the global population has experienced a significant surge, reaching 8.02 billion from 7.95 billion in 2022. While much attention has historically been directed towards the world's most populous countries, it is now crucial to shift the focus towards understanding and recognizing the least populated nations across the...

Lisa Spelman, a long-time executive at Intel Corp., is set to become the CEO of Cornelis Networks, a startup that emerged from Intel in 2020 to leverage the growing demand for artificial intelligence. Spelman, who has extensive experience in managing Intel's data center business, will assume her new role on...

In the fight against rising cybercrime, dark web monitoring has become vital for banking industry leaders. The financial sector faces ongoing threats from fraud and cybercriminal activity, with an estimated $3.1 trillion in illicit funds coursing through the global financial system in 2023. Fraud scams and bank fraud accounted for...

SkyCity Entertainment Group in New Zealand has announced the commencement of Jason Walbridge as its new CEO. Walbridge, who succeeded former CEO Michael Ahearne, brings extensive industry experience from his 18 years at Aristocrat Leisure Ltd and his time at Light & Wonder. Walbridge's immediate focus will be on stabilizing...