CEO Insights

It’s happening in this world of working from home, living with lockdowns and isolations – overwhelm. That feeling when everything is too much. Too much work, too much emotion, too much information. Argh! As a leader, you’ve got to take care of your own wellbeing, workload and overwhelm, but there’s...

The Need for Involved Learning: There is no learning quite like getting your hands stuck in and learning your profession by ‘just doing it’. Allowing our learners to ‘have a go’ in a situation as close to real-life as possible will enhance the learning experience considerably, as we retain more...

All negotiations, no matter how big or small, rely on the techniques of discovery and fluidity. Discovery involves learning the other party’s true desires and fluidity involves taking whatever form is needed to find a way through. These same qualities equate to essential tactics used in the martial arts. Applying...

If there's one thing every team wants to hear from a leader in every communication, it's gratitude. In addition to boosting your team's morale and motivation, public recognition also reinforces that you're paying attention to and supporting their endeavors. Even minor expressions of gratitude can have a major impact on...

Perceptions of CEO’s personal brands aren’t typically driven by their wealth, resume or profits. Their personal brands are built on the perception of their listening and empathetic communication skills. In many ways CEOs can use one technique to either leverage or reset this perception – a great handshake. Well, at...

Strengthening employee engagement has been an important goal for many organizations. Why do highly engaged employees matter? Because these employees benefit organizations in numerous ways, such as better performance, better retention, better customer service, better teamwork, higher job satisfaction, and more creativity. In other words, they’re happier at work and...

Being a huge advocate for feedback, regular coaching conversations and performance previews, as opposed to reviews, I believe if dialogue and communication is open, clear, and consistent, there should be no surprises. Feedback given and received regularly is imperative and needs to be provided by you as the leader and...

High-performance work teams are essential to driving organizational results. Simply put, great organizations have great teams. Moreover, as most enterprises today rely on teamwork, it stands to reason that achieving anything of consequence requires good collaboration. Effective teamwork results from building great teams, and great teams create a significant business...

It's been more than 20 years since Novartis Professor of Leadership at Harvard Business School, Amy Edmondson, first identified the concept of psychological safety and its importance to work teams. Professor Edmondson defines it as "a belief that no one will be punished or humiliated for speaking up with ideas,...

You’ve likely heard the adage, “Change is the only constant in life.”  Well, the same is true for business.  The ability to acknowledge, understand, embrace, and actively participate in change is essential to the success of individuals and organizations during challenging times and in times of success. Psychology reveals that...