CEO Advisory

The age of disruption may be characterised as an environment that is fast paced, uncertain and risky. This new environment emerged from globalisation, aided by technology and trade interconnectivity, whilst facilitated by social media and the internet. A simple presidential tweet, or small change in a trade war is now...

Known as Tāmaki Makaurau in a native language, Auckland is a culturally diverse city with a world-renowned cosmopolitan atmosphere. Once a major colonial hub, Auckland rose from those bondages and developed itself into a world-class city. Today, its central business district serves as the leading economic zone of the country....

Across most industries, M&A deals have been on the rise. Recent tax changes, a looser regulatory climate than years past and increasing cash reserves have spurred activity and optimism among U.S. dealmakers. And the uptick in mergers and acquisitions is expected to continue. But, as we’ve learned with Marriott’s acquisition...

History’s headlines are filled with examples of companies brought to their knees by bad decision making. Decca Records famously turned down the Beatles. Motorola chose not to make smartphones. Elon Musk tweeted about taking Uber private and plummeted his company into chaos. Boeing’s leadership made some terrible decisions to cover...

Customer support representatives bear a massive load due to their line of work. They need to keep calm even in difficult situations and while addressing a customer grievance or a general query, they should know the details of the products or services offered by their company. Customer support personnel also...

There is no gainsaying that Sydney is one of the most visited cities in the world. Identified primarily with the grand Opera House, the city is much more than that and invites tourists to experience its vast expanse of the sparkling ocean, other natural features such as the famed Sydney...

Commenting on the Business Roundtable’s recent headline-making declaration that the doctrine of shareholder primacy has outlived its usefulness, Johnson & Johnson CEO Alex Gorsky observed, “it isn’t an achievement, it’s a call to action.” Why are so many of the world’s leading corporations beginning to heed this call, rethinking the...

I recognize the situation: someone has a great idea, recognizes an opportunity and hangs out their shingle -- simple enough, right? Until they get to the part that requires a business plan, hiring the right staff and knowing what else is going on in their industry. Facing such challenges may...

You’re the boss. You’re focused. You’re busy. You just assigned a big project to your top team. Due in two weeks. This could make or break the next fiscal year.  You make it pretty darn clear how important this is for everyone. You wait a couple days, then swing by...

The Indian state of Uttar Pradesh (UP) is pioneering efforts to promote one unique traditional art/craft/product from each of the 75 districts of UP with its One District One Product (ODOP) programme. The state is known for its unique products like the ancient and nutritious 'Kala Namak' rice, the rare...