CEOWORLD magazine - Archive in Sayantan Mukhopadhyay

Sayantan Mukhopadhyay

Sayantan Mukhopadhyay

Sayantan Mukhopadhyay is a product director and general manager for customer excellence for the world's largest digital bank, with over 85 million customers. He is a subject matter expert in artificial intelligence, machine learning, AdTech, customer experience, and tech strategy. He has more than 12 years of professional experience at companies including Facebook, X (Twitter), Pinterest, and Accenture. He is a UC Berkeley School of Information graduate and holds an undergraduate degree in information technology.

Sayantan Mukhopadhyay is an opinion columnist for the CEOWORLD magazine. You can follow him on LinkedIn.
Customer Experience
CEO Advisory

Four Ways to Leverage AI to Build a Magical Customer Experience

The bar for great customer experiences in the digital age is increasing as the transformative power of artificial intelligence (AI) enhances customer interactions. AI-powered analytics help companies gain insights into customer behaviors and better identify pain points and preferences. As a result, companies can tailor the delivery of their products...