What are the key personal attributes that can transform managers into leaders and good leaders into great ones? In the new book, Leading Well (Major Street Publishing $34.95), CEO of the Institute of Managers and Leaders Australia and New Zealand (IML ANZ), David Pich, along with co-author and board chair...

Charismatic leaders demonstrate that rhetoric is a key aspect of their approach to leadership and of their success as leaders. Communication that contains specific content references and rhetorical devices, and uses specific non-verbal behaviours in its delivery, has the capacity to profoundly influence a person’s evaluation of the leader. Specifically,...