Many businesses strive to provide the best possible customer support service and also improve corporate wiki for internal use. But when one has to manage an excessive amount of help documents that will serve numerous purposes, this process can soon become overwhelming. Help authoring software streamlines this entire process and...

For nearly a decade, one of the emerging trends redefining the nature of work has been a steady drift towards freelancing. If this trend continues or even accelerates in 2017 a freelancer’s ability to leverage their personal and professional knowledge could prove critical to their enduring success. Personal Knowledge Assets...

Playing with the big guns is tough. They seem to know all the tricks for attracting a large audience and climbing the corporate ladder at the speed of light. They seem to know everything and it can be overwhelming to try and keep up with them, especially if you are...

Chief information officers play an important role within a company, as they are responsible for quite a lot of things. To improve their task management, it is essential for every good CIO to establish their personal knowledge base. Relying on one simply streamlines the variety of processes that a CIO...

A good knowledge base is a great asset that should be found in every businesses’ arsenal. However, simply incorporating this concept into your business surroundings is not going to solve all your problems. People are generally afraid of new things. The reason for this lies in their fear of the...