Good customer experience is essential for helping your business stand up against the competition, hold on to customers, and retain talent. Sometimes, small changes like folding AI into your processes can offer the workflow and business optimization you need. Below are three ways AI-powered software and systems can help you...

Staving off workforce attrition requires, among other things, continuous learning and development for employees. Workers are looking for development on the job, and workplaces that prioritize enhancing team members' knowledge enjoy 15% boosts in employee engagement. Below are strategies leaders need to know for sidestepping the Great Resignation onslaught through...

Are you facing frustrations? Don't limit your thinking: Treat these industry headaches as opportunities for innovation. Below are 3 steps for transforming problems into lasting solutions. Avoidance is probably the most natural reaction to problems. When dealing with a frustrating experience, it’s only logical to make efforts to avoid that...

If you’ve ever used predictive text, you’ve used natural language processing technology. But its uses extend far beyond finishing your sentences in texts and emails. Find out how it can benefit your company, your team, and your customers. A computer didn’t write this article. It wrote this one for The Guardian,...

You don’t have to be a seasoned entrepreneur or mid-career high performer to be an authentic leader. Even if you’ve just launched your first startup or your budding C-suite career path, you can put the principles of authentic leadership into practice. If you’re interested in reducing friction with your team...

The success or failure of an organization’s digital transformation ultimately depends on leadership by the CEO. To really transform the company’s technologies and the culture around them, strong leaders have to be equipped with the knowledge, advice, and tools they need in order to effectively lead their organizations through transformation. If you’re...

Many business leaders feel the need to carry every responsibility on their shoulders, but eventually, even the strongest will tire with that approach. Instead, free up more time to do what you’re best at by thoughtfully delegating the right tasks to the right people. In return, you can carry less...

When it comes to business during chaos, only the resilient survive. That resiliency is created by empowering people to be their best selves and feel confident that they can withstand change, no matter how tumultuous. Here are 3 priorities for business leaders who aim to help their employees feel valued and empowered to...

New products hit the shelves every minute. In today’s competitive landscape, simply having a great product might not be enough to cut through the competition and earn consumer interest. Brands need to catch and hold their audience’s attention with products that solve real problems, strategies for hearing and responding to...

Given that most startups fail and that competition is fierce, it makes sense to diversify your business’s revenue streams. Just as individuals start "side hustles" to make ends meet, startups can seek ways to generate supplemental income. Here are some ideas that might inspire your next revenue-boosting model. As bold and...