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Monday, October 22, 2018

Joey Coleman

Joey Coleman

Joey Coleman is an award-winning speaker whose First 100 Days® methodology helps organizations retain customers and turn them into raving fans. His book “Never Lose a Customer Again” offers a blueprint for creating lifelong loyalty.
C-Suite Advisory

New Clients Are Great, but Existing Clients Are the Key to Revenue Growth

Focusing on customer acquisition over customer retention is like throwing a party and making beautiful, edible, perfumed invitations but then forgetting to buy any refreshments or snacks for guests to enjoy at the main event.  After acquisition, your customers are most inclined to jump ship if you fail to impress....