Greg Bennett

Greg Bennett

Greg Bennett is Conversation Design Principal at Salesforce, leading the company’s first dedicated Conversation Design practice since its inception. An academically trained linguist, he works to empower businesses to craft natural, helpful conversations with their users. Greg Bennett is an opinion columnist for the CEOWORLD magazine. Follow him on LinkedIn.
Executive Insider

What you need to know when developing a company chatbot

Intelligent chatbots are providing new advantages to companies in a variety of fresh and sometimes surprising ways. For companies that want to bolster in-house communication among team members or incorporate chatbots into the hiring process, ensuring that the technology meets ethical and legal standards is paramount. Here's what companies should keep...