311…it was posted everywhere on every floor. 311 on the elevator. 311 in the hallway. And 311 on the door of one very determined executive vice president. “What is this all about?” many inquired. Those on the top floor knew…all 311 in that division. This particular company was in bankruptcy....

“Because I told you so.” Chances are you have either heard it or said it sometime in your life. It is usually uttered by the exasperated parent who has been barraged with a few too many “Why’s?” “Why do I have to do my homework?” “Why do I have to...

You do not need to be a morning person to be a good leader. There are plenty of people who don’t rise before the sun, and yet manage to build empires. What they do have in common, however, is diligence. Creating a work regimen is simply about habits. These are...

Setting professional goals is generally never a problem for people. The majority of people aspire to do better and achieve more. They set goals for who they want to be as a leader, how their businesses should ideally perform, and the next steps for their professional careers. Setting professional goals...

Attracting and retaining top talent is the not-so-secret weapon of every successful business. When employees feel they’re cared for and respected, that good energy is transferred to customer care. We can all agree that employees are the skeleton of your business – without their support, your company falls apart. Essentially,...

“Introverted” and “successful” are often thought of as antonyms. This is flawed thinking! Introverts have a unique and strong leadership style, but may not feel like leaders in a culture that rewards charisma and confidence. As an extroverted person, I am the first to say that there are many things...

I like work-life separation, not work-life balance. If I'm on, I want to be on and maximally productive. If I'm off, I don't want to think about work. – Dave Ferguson There are way too many of us trying to juggle way too many responsibilities, all at the same time....

We live in a dramatically changing marketplace. The dynamic leader knows how to stay relevant and expand relevant skills. I have presented many times about good habits to practice, but it is equally important to discuss valuable attributes of successful leaders. I’m talking about those features that are inherent in...

People are not perfect. Shocking, I know! Quite the opposite, actually. And our imperfections are often publicized and picked apart by our critics. Dealing with these criticisms can be a true test of our leadership mettle. The first step to overcoming them is self-awareness. If you are aware of your...