Kalra Succeeds Tyagarajan at Genpact in the role of CEO

Genpact (NYSE: G) has unveiled a leadership succession plan. The current President and Chief Executive Officer, “Tiger” Tyagarajan, has communicated his intention to retire from the company, effective as of February 9, 2024. The Board of Directors has appointed Balkrishan “BK” Kalra, who presently serves as Genpact’s Global Business Leader for Financial Services, Consumer & Healthcare, as the next CEO of Genpact. Kalra is set to join the company’s Board on February 9, 2024, while Tyagarajan will continue as a member of the Board of Directors.

With a team of over 125,000+ professionals spanning more than 30 countries, Genpact passionately pursues a world that functions more effectively.

Kalra is a seasoned business leader with over three decades of experience in helping companies grow, from their early stages to becoming globally competitive enterprises. He joined Genpact in 1999 and has held various leadership roles within the company, overseeing the global transformation initiatives across sectors such as banking, capital markets, consumer goods, retail, life sciences, and healthcare. His role involves helping companies harness technology and AI-enabled solutions to improve their operations.

Tyagarajan took on the role of CEO in 2011 and played a pivotal role in guiding Genpact through a period of substantial growth. Under his leadership, the company transformed into a recognized industry leader, achieving over $4.3 billion in annual revenue in 2022 by leveraging data and technology to better serve clients.

James Madden, Chairman of Genpact’s Board of Directors, expressed his delight in announcing BK as the company’s next CEO. He highlighted BK’s proven track record in delivering business results and nurturing strong client relationships. Madden shared that in the process of planning for Tyagarajan’s retirement, the Board assessed multiple internal and external candidates, and BK emerged as the natural successor. BK’s strategic vision and deep understanding of clients and the business align perfectly with Genpact’s objectives as they embark on a new chapter.

BK Kalra, the incoming CEO, conveyed gratitude for being appointed to the role and expressed his eagerness to work closely with the Board and the leadership team to drive a new phase of growth for Genpact. He emphasized that technology would be at the forefront of their efforts, unlocking potential for clients, employees, and shareholders alike.

Madden expressed the Board’s appreciation for Tyagarajan’s leadership over the past 12 years and acknowledged the strength of the global team and their focus on specific verticals, geographic markets, and services. Tyagarajan expressed his pride in what Genpact has accomplished during his tenure and expressed confidence in BK’s leadership for the company’s future growth.

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