Strategic Communication is a process that organizations use to intentionally manage the relationships between them and their key publics. The goal of Strategic Communication is to influence how these publics think, feel, and behave toward the organization and its mission. Organizations use a variety of communication strategies to achieve their...

With a lack of CX knowledge, board members will be unable to embrace the next wave of business that is the digitized, experience-led economy. Along the way, will come misguided investments and a push for solutions based on misinformed knowledge of customers.  Stanley H. Huang is the chief technology officer...

Have you ever found yourself perusing a long menu in a restaurant, with a plethora of fabulous choices and found yourself incapable of making a choice for your meal? In fact, after looking at all these fabulous choices you’re not even hungry anymore.  It’s not you, it’s them! The body...

As of August 28, 2022, Giovanni Ferrero was the wealthiest man in Italy, with an estimated net worth of 33.1 billion U.S. dollars, followed by Giorgio Armani (No. 2, $5.9 billion), Silvio Berlusconi (No. 3, $5.7 billion); and Massimiliana Landini Aleotti (No. 4, $4.8 billion). Patrizio Bertelli is the fifth-richest person in Italy, with a whopping...

As of August 28, 2022, Beate Heister &Karl Albrecht Jr. was the wealthiest man in Germany, with an estimated net worth of 34.8 billion U.S. dollars, followed by Klaus-Michael Kuehne  (No. 2, $33.3 billion), Dieter Schwarz (No. 3, $26.6 billion); and Susanne Klatten (No. 4, $22.0 billion). Stefan Quandt is the fifth-richest person in Germany, with...

As of August 28, 2022, Barnard Arnault was the wealthiest man in France, with an estimated net worth of 162.2 billion U.S. dollars, followed by Francoise Bettencourt (No. 2, $71.0 billion), Rodolphe Saade (No. 3, $41.4 billion); and Francois Pinault (No. 4, $35.2 billion). Alain Wertheimer is the fifth-richest person in France, with a whopping $30.1...

As of August 28, 2022, Zhong Shanshan was the wealthiest man in China, with an estimated net worth of 70.8 billion U.S. dollars, followed by Zhang Yiming (No. 2, $49.5 billion), Ma Huateng (No. 3, $35.3 billion); and William Lei Ding (No. 4, $28.4 billion). Wang Chuanfu is the fifth-richest person in China, with a whopping $24.4...

As of August 28, 2022, David Thomson was the wealthiest man in Canada, with an estimated net worth of 51.5 billion U.S. dollars, followed by Changpeng Zhao (No. 2, $17.4 billion), Jim Pattison (No. 3, $11.9 billion); and David Cheriton  (No. 4, $9.9 billion). Anthony Von Mandl is the fifth-richest person in Canada, with a...

As of August 28, 2022, Dietrich Mateschitz was the wealthiest man in Austria, with an estimated net worth of 22.6 billion U.S. dollars, followed by Georg Stumpf (No. 2, $7.9 billion), Rene Benko (No. 3, $4.9 billion); and Helmut Sohmen  (No. 4, $4.8 billion).  Johann Graf is the fifth-richest person in Austria, with a whopping...