Data breaches and malware attacks have become common parlance in this digital age. Businesses are beginning to feel the heat, especially the outsourcing ones. India being the hub of the outsourcing industry amidst a global outsourcing industry which is valued at $232 billion, needs to fortify itself with appropriate data...

Twitter, a global leader in social media, has weathered a particularly tumultuous year. First, there was its headline-grabbing acquisition by SpaceX and Tesla mogul Elon Musk, followed by its dramatic restructuring, and topped with the appointment of Linda Yaccarino as its new CEO. Now, as the dust settles, a monumental...

In Disney's The Mandalorian, during the credits they show the concept sketches that were used to envision the episode prior to production. I’m captivated by the incredible artistry — so much so that I’ve bought a few of the Star Wars art books. Notes from the artists reveal an important...

Many executives complain that their efforts to hire Gen Z employees have generally ended in disaster. Some have declared that they had to fire Gen Z workers who had been on the job for less than a month. These so-called leaders have a long list of complaints about Gen Z...

The World Bank has today revealed the 15 Chief Executive Officers and Chairs who will constitute the Private Sector Investment Lab. This founding group of members (CEOs and Chairs) is responsible for formulating solutions to overcome the obstacles hindering private sector investment in emerging markets. The Lab will begin work...

In today’s fast-paced and ever-changing world, we are constantly confronted with new ideas, information and ways of working. To navigate these challenges successfully and lead our people through them, adopting a curious mindset is essential. But curiosity can be hard. When we feel threatened, uncertain or under pressure it’s easy...

Hybrid employees don’t hate the office - they hate commuting to it, surveys show, since for many commuting takes over an hour per day and costs many thousands of dollars per year. And peer-reviewed studies find clear associations between longer commuting times and worse job satisfaction, increased stress, and poorer...

Most executives consider digital transformation to be a strategic imperative. Sadly, too few digital transformation projects meet such aspirations. Much have been written about examples of digital transformation failures. What has been of interest to me is the other side of this phenomenon. Namely, what do innovative companies do differently...

Some astonishing advances in information technology have made big headlines in recent months. You probably don't need me to recap those headlines … but I want to ask you to pause to consider a single,  sobering question those headlines have given rise to among sales professionals. Some of us ask...