C-Suite Agenda

List Of Top Celebrities Most Embarrassing Moments – Best Microphone Gaffes

1. Barack Obama - President of the United States Barack Obama was overheard telling outgoing Russian President Dmitry Medvedev, that he would have “more flexibility” to negotiate on a missile defence row after the November's election, in a bilateral meeting in Seoul, South Korea, March 26, 2012. “On all these...
C-Suite Agenda

Loyalty Lore and Truisms

The many “truisms’’ of customer loyalty lore are mostly a set of mythologies to deceive the gullible and exploit the innocent. Let us explore these mythologies and then talk about best practices for customer satisfaction and customer loyalty research. The Mythologies: Rising customer satisfaction scores are positively correlated with increases...
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