archiveChief Process Officer Insider

In any workplace, empathy is a non-negotiable leadership skill. Leaders and executives who demonstrate empathy create stronger teams, foster trust, and drive engagement. Empathy is a vital emotional skill to build on but at the same time, as with any behaviour, we can do this in overdrive. This year, I...

In today's volatile business environment, CEOs and senior executives face unprecedented challenges in talent management. With record-high turnover rates and persistent workforce disengagement, organizations struggle to retain their top performers. This talent crisis directly impacts the bottom line. It costs from one-half to two times an employee's annual salary to...

Katie Haun first encountered cryptocurrency in 2012 as a federal prosecutor tasked with investigating bitcoin. A decade later, she stands at the helm of one of crypto's largest venture funds, managing $1.5 billion in assets at her eponymous firm, Haun Ventures. "The more I did some diligence and looked into...

Sheldon Burnett has built a career on precision, integrity, and expertise. As a logistics executive with a background in finance and international trade, he has spent decades navigating global markets. His work in commodities has taken him across industries, from currency trading to large-scale logistics. “I’ve always believed in doing...

Why Trauma Weighs Down Leadership — And How to Lighten the Load  The ruck march is a standard part of military training around the world. It involves marching or lightly jogging long distances with a heavily-weighted pack and rifle strapped to your back. It is a test of both mental...

Nupen Patel has spent his life in the hotel industry. He grew up in Houston, Texas, learning the business from a young age. His family was in hospitality, and he saw firsthand what it took to run a successful hotel. Those early experiences shaped his work ethic and business mindset....

Carlos Gallardo is not your typical Vice President of Human Resources. While many executives spend their days behind desks, Carlos takes a hands-on approach—one that brings him directly to the heart of the organization. When not working remotely, he joins front-line leaders for branch visits and ride-alongs, experiencing their daily...

According to ResearchAndMarkets, the floral gifting market in the US is expected to grow at a rate of over 5% next year. Experts in the industry believe this trend is partly due to the significant increase in immigrants: they bring their cultural traditions where flowers play an important role in...

A positive company culture is one of the most important assets in the competitive and fast-changing business world. This organizational culture influences how employees interact, perform, make decisions, and reach goals. For all of this to be met, a CEO plays an important role in building and maintaining this positive...

Indian online travel company EaseMyTrip underwent a significant leadership change at the start of the year when co-founder Nishant Pitti stepped down as CEO, citing personal reasons at the time. His brother, Rikant Pittie, who previously served as the company’s chief financial officer, assumed the role. In a recent earnings...