archiveChief Experience Officer Insider

Middle management is in trouble. These leaders (I refer to them as the B-Suite) are typically too senior for training but too junior for executive coaching. They are responsible for bridging the gap between strategy and organizational capacity, and they act as the eyes and ears of the executive, and...

In order to contribute at the highest level, salespeople need to understand and follow a clear system – also known as a sales process. Most CEOs we work with get this. What they sometimes struggle with, however, is the related principle that in order to succeed as a sales leader,...

The technology sector experienced unprecedented growth in 2020 and 2021, but this year has proven that growth was inevitably going to slow. Global recession is looming, and governments are doing everything they can to support local businesses. But cross-border e-commerce growth is still possible with the right tools and mindset....

Did you know that 50% of businesses would not be able to operate without their office printer? With digital documentation on the rise, it may seem like the need for printed paper is a thing of the past, but for businesses in the auto, law, and finance fields, that is...

Entrepreneur Yanni Hufnagel makes no bones about how big he hopes his zero-sugar hydrating flavored lemon water brand Lemon Perfect will become. He wants it to be huge—$1 billion huge.  “By 2030, we want to be a billion-dollar sales business,” he says. “We’re on our way.” Hufnagel is the founder...

Worldwide spending on artificial intelligence is expected to increase dramatically by 2024. Leaders in every industry — including banking and financial services — are quickly discovering the incredible value of AI. By leveraging this technology, financial institutions can better manage privacy and fraud, increase cost savings, and improve the overall...

According to a 2021 study from Credit Suisse, there are 62.5 millionaires worldwide, and the average wealth per adult is a mere $87,489. So what sets the millionaires apart from everyone else?  If you take a hard look at the wealthiest people in the world, most of the time, their...

The importance of trust in managers and leaders is widely acknowledged. This is partly because meaningful workplace connections are important. In fact, academic research over many years has established a strong connection between trust and leadership success, which translates into benefits for the business. One highly regarded analysis looked back...

Gaining traction with social media marketing can be challenging. You have to view it as a long game, investing in data, storytelling, and social selling to boost your connections and turn followers into customers. Follow these tips to achieve the social media ROI you’re looking for. Despite its fast-paced atmosphere...

Enaleia is a social, non-profit enterprise which follows the circular economy model. From its establishment till now tackles marine plastic pollution and overfishing, giving incentives to the fishers to fish sustainably and bring their plastic bycatches back to the port.  Enaleia has spread its winds not only in Greece bul...