archiveChief Customer Officer Insider

Tokyo has topped a new list of the world's richest cities for 2024, with the New York metropolitan area and Greater Los Angeles claiming the second and third spots. These 300 cities, including Paris, Seoul, Chicago, Shanghai, and Singapore, play a significant role in shaping the global economic narrative, especially...

Becoming CEO is a significant change. It is a role, unlike another one where there is no real training ground to get ready. In fact, this comes as a shock for most CEOs, as much for those internally promoted as externally recruited, and for all the CEOs  I interviewed for...

Becoming the chief executive of a company is an incredible achievement, but it also brings immense challenges and responsibilities. The first year can make or break a CEO’s tenure. I have worked with a number of CEOs who have made this transition and have been successful, but it is always...

UBS announced on Thursday that CEO Sergio Ermotti, who is navigating the wealth management giant through the intricacies of integrating Credit Suisse, is willing to extend his tenure. In a letter included in the UBS annual report, Ermotti and UBS chairman Colm Kelleher revealed that Ermotti is committed to remaining...

Transgene (Euronext Paris: TNG) has announced the appointment of Lucie Larguier as Chief Financial Officer, effective immediately. Lucie, formerly VP of Corporate Communication and Investor Relations at Transgene, assumes responsibility for the Company's financial strategy, management, and operations to drive the efficient delivery of its innovative immunotherapy pipeline. She succeeds...

Jan Piet Valk, the current Chief Financial Officer of Dutch multinational Boels Rental, founded in 1977, is set to transition to a new role after a successful four-year tenure. Come September, Valk will ascend to the chairmanship of the group's supervisory board, marking a pivotal shift in his journey with...

On March 21st, Air Samarkand embarked on its maiden scheduled flight, marking a significant milestone in the realm of Uzbekistan's aviation industry. The airline commenced operations on the coveted Samarkand – Istanbul route, utilizing its state-of-the-art Airbus A321neo aircraft. A New Era of Leadership Simultaneously, Air Samarkand proudly announced the...

While 2024 has only just begun, it’s clear that this is the year social and environmental regulations will push companies to go beyond voluntary disclosures and shift to mandatory compliance. We’re already  seeing it with the European Commission's Corporate Sustainability Reporting Directive (CSRD), which has shifted regulatory compliance from voluntary...

Air pollution is a leading cause of death worldwide. You might be curious about the location of the world's cleanest air. As the climate crisis continues to worsen, countries with a reputation for clean air are rapidly working towards achieving net-zero carbon emissions by 2050. However, this ambitious goal will...

As of November 22, 2024, Robin Zeng was estimated as the wealthiest person in Hong Kong, with a net worth of around $38.1 billion, followed by Li Ka-Shing (No. 2, $35.7 billion) and Lee Shau Kee (No. 3, $28.8 billion). Have you read? Countries with the highest (and lowest) death...