Generative artificial intelligence is more than a buzzword for industries such as healthcare, financial and professional services, media, retail and gaming; these industries have a lot to teach us about generative AI’s capabilities. But despite the promising horizon, the implementation of GenAI poses certain challenges and risks. Organizations must take...

Consumer overwhelm and distraction has seriously impacted shopping patterns and businesses around the globe. But consumers remember the brand experience, which makes it important for retailers to pay attention to the entire experience they create. As technology continues to be introduced for convenience purchasing, it’s important for retailers to adapt...

The cases of cyberattacks are becoming frequent and more costly every day. For instance, the FBI’s 2020 Internet Crime Report confirms that incidences of phishing, malware, extortion, nonpayment, no-delivery scams, and other attacks increased by nearly 70% in 2020, resulting in more than $4.2 billion in losses. Though the monetary costs...