The rules of work have changed and to stay in the game you need to know how to adapt to them and, at times, break them. In the past, the rules of the game were fixed. They were set by big organisations and bureaucracies. Now there is a democratisation of...

It isn’t easy being a leader in a world undergoing change that is so rapid and vast that the World Economic Forum titled it the fourth industrial revolution. At the same time, leadership tenure is shrinking.  Research from PWC released this year found that CEO turnover was at 16.6% - up...

The capability of leaders to make good decisions during times of change is critical. Decisions are taken to make progress.  So if a leader’s decision making is ineffective, the organisation will either stall, make limited progress or head in the wrong direction. A 2013 Towers Watson study reinforced what other...

Leaders make many decisions each day.  Decisions that range from simple things such as what tie or dress to wear, to more strategic matters such as where to invest, what product to launch and how to address falling margins. It’s comforting to think that our brain, with its vast capacity...

Ever wondered how many words the average person speaks a day?  Turns out it’s around 16,215 for women, and 15,669 for men, according to the Scientific American. However much of what is said is never heard because humans are great at talking, but less good at listening.  We are often...