This widely accepted maxim has a certain truth to it. Most of us are more likely to leave a role if we don’t trust our manager, if they don’t support us, or if they don’t treat us fairly. Employee retention is critical for an organization’s success. Retaining skilled employees is...

Managing people is not easy. Each person has had different experience of previous workplaces. They also have different expectations of their manager and different ways of communicating. However, to become a manager that people want to work for is within our own control. Managers need to be both professionally good...

Good people management is tricky. Every person has had different experience of previous workplaces. They also have different expectations of their manager and different ways of communicating. The best qualities of good people managers depend on that manager being both professionally good and of good character (Sison, 2003, Harvard, 2007)....

The importance of trust in managers and leaders is widely acknowledged. This is partly because meaningful workplace connections are important. In fact, academic research over many years has established a strong connection between trust and leadership success, which translates into benefits for the business. One highly regarded analysis looked back...

CEOs and senior managers are more concerned than ever with increased turnover and a lack of engagement. One important way of ensuring that your organisation doesn’t lose staff is supporting new managers to succeed in managing their teams well. There are four key areas that new managers often make mistakes...