archiveChief Accessibility Officer Insider

Most of us in business started because we want to win the game, even if we don’t deem ourselves competitive. Every day, month or year can be viewed as a win or loss. Those who have endured the struggles of running a business know it often feels like gambling: exciting...

Trust is the foundation for success in any organization. If your employees don't feel safe speaking up or feel like important company information is being withheld, they are more likely to leave. This article discusses strategies on how to create a culture of trust in your workplace. Just how much...

In January, I wrote an article called A Time for Three Words about employing a practice Chris Brogan has been using consistently since 2006. For more information on what it is and how it works, see My Three Words. As a reminder, my three words for 2022 are Purpose, Clarity, and...

Americans spend more on medical care as a percentage of GDP than any other nation. For the decade ending in 2020, insurance premiums rose 47 percent and deductibles jumped nearly 69 percent. Even with employer-based medical insurance benefits, employees now pay on average nearly $6,000 toward their employers’ average of $22,221...

Americans are accomplished at self-doubt when it comes to the progress of what our nation’s founders often referred to as a great experiment.  Over my career, I have listened to predictions of our loss of leadership as other countries or blocks of countries progressed.  From Japan to the Eurozone to...

You can’t tell people what they should think about your business, but you can influence their perception by updating and living out the employer brand you want to be known for. When you do, you’ll begin to reap the benefits that come with branding-perception alignment. If you are not actively managing your company’s...

How can you successfully start a business or help a failing business survive? Business is the process of overcoming challenges on the pathway toward progress, and that is what makes business exciting, interesting, and rewarding. Starting a new company or trying to turn around a failed company is a big...

In the best-selling book Good to Great, Jim Collins stated, “Good is the enemy of great.” He explained, for example, that we don’t have great schools because we have good schools - suggesting good enough is often good enough. Contrast Collins’ explanation of good being the enemy of great with the...

Running a business is difficult. It’s a high-wire act of balancing customer needs, and making sure daily operations are running smoothly — all while working to improve the entirety of the business and execute on big-picture initiatives. The challenge of leading an organization and being responsible for its success, while...

With travelers taking to the skies again, as the travel and leisure industry rebound after more than two years of pandemic-induced lockdowns and restrictions, changing consumer trends have led to more travelers hoping to book experiences and excursions that align with their environmental values.  The last few years have seen...