Brand Keys 2019 Customer Loyalty Engagement Index: Verified Trust = Brand Success
Rising costs and Wall Street’s focus away from last year’s tax-fueled earnings boosts have investors and CEOs concerned about a slowdown in corporate growth. Brand Keys 24th annual Customer Loyalty Engagement Index® (CLEI), conducted by the New York-based brand engagement and customer loyalty research consultancy (brandkeys.com) has definitively identified “loyalty”...