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Friday, November 22, 2024
CEOWORLD magazine - Archive in Robert C. Johnson

Robert C. Johnson

Robert C. Johnson

Robert C. Johnson is the co-founder and CEO of TeamSupport. a cloud-based, B2B software application built to help customer-facing support teams serve clients better through stronger collaboration, superior teamwork, and faster issue resolution. Robert is a regular contributor to the CEOWORLD magazine.
CEO Insider

Take These 3 Steps to Create a High-Performance Customer Support Culture

Are customers happy with the support your company offers? If your company serves other businesses (B2B), chances are customers don’t rate their experience with your organization as highly as their experiences with businesses that serve consumers (B2C). Simply put, B2B and B2C companies face different customer support challenges. The customer...