The journey of Yahoo has been sad to watch...because it was preventable. Sometimes our human frailty leads us to get enraptured with our company's 30,000 feet vision. During the consulting engagement to assist the Saint Joseph of Orange’s Board of Directors with their hospital system's five year growth plan; we in...

An old friend Mark, who is the General Manager of a home furnishings retail store chain, invites me to corporate headquarters to meet his Board of Directors. The Board’s CEO Search Committee is seeking an Interim CEO to prepare him to become their next CEO. Mark says, “I have added...

Hi John, I appreciate being invited into your world and have enjoyed our discussions. Last Friday we talked for about an hour, I reviewed your Business Plan and Pro Forma, and yesterday we talked for an hour and a half. You have given me a good understanding of your start-up....

I was in the airport at Newark, about to take an airplane to California. A traveler next to me pulls out a bottle of Purell® hand cleaning solution, and bathes her hands like she’s going into surgery. She offers, “Newark is one of the five US airports receiving people from...