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Friday, November 8, 2024
CEOWORLD magazine - Archive in Alison Holmlund

Alison Holmlund

Alison Holmlund

Alison Holmlund is Vice President of Customers for Life at Host Analytics. She provides strategy, guidance, and motivation to the Host Analytics Customers for Life team, charged with ensuring the ongoing success and satisfaction of all Host Analytics customers. During the last 15 years, Alison has helped fast-growing technology companies manage customer success. Alison has a bachelor’s degree in computer science and mathematics from New York University’s Courant Institute of Mathematical Sciences, where she also played on the volleyball and softball teams.
Education and Career

If You Fail, We Fail: Onboarding in the World of the Cloud

Onboarding customers, ensuring their success, and driving long-term satisfaction are mission critical in the world of cloud-based software solutions. For us, that means ensuring all of our customer-facing roles understand our customers’ definitions of success. From the moment we onboard and welcome a new customer – from implementation through to...