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Home » CEO Insider » What Classrooms Understand About Collaboration That Companies Forget (Part Two)
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What Classrooms Understand About Collaboration That Companies Forget (Part Two)

Classroom

Imagine a company that invests millions of dollars in recruiting exceptional talent, developing individual capabilities, and implementing sophisticated technologies. Its people are smart, experienced, and committed to excellence.

Yet departments operate in silos. Teams struggle to coordinate. Employees hesitate to challenge one another, and opportunities to learn across functions are routinely overlooked.

The organization has plenty of individual talent. What it lacks is the ability to bring that talent together.

In Part One, we explored what classrooms can teach us about collaboration. Japan offers lessons in shared responsibility through everyday practices, while Finland demonstrates the value of connecting knowledge across disciplines and of encouraging student participation. Both remind us that working effectively with others is a capability worth developing deliberately.

The question for organizations is what happens when we take those lessons seriously.

After all, individual excellence does not automatically translate into collective excellence.

Collaboration Doesn’t Happen by Declaration 

Walk into almost any organization, and you’ll find collaboration among its core values. Leaders emphasize teamwork, cross-functional partnerships, and shared accountability. Employees are encouraged to break down silos and pursue common objectives.

These are worthy aspirations, but declaring collaboration a value doesn’t make it an organizational capability.

Consider how companies approach technical proficiency. They don’t simply tell employees that expertise matters and expect them to figure everything out on their own. They set learning objectives, provide instruction, create opportunities to practice, and evaluate progress.

Why should collaboration be any different?

We assume that because people can communicate, they know how to collaborate. Because they attend meetings, they know how to function as a team. Because they’re accomplished individually, they can naturally combine their talents to produce exceptional collective results.

None of these assumptions is necessarily true.

The classroom offers a different approach. Rather than treating collaboration as an inevitable byproduct of bringing people together, effective educators create opportunities for students to develop the behaviors that make collaboration productive.

Organizations could do the same.

From Individual Talent to Collective Intelligence 

Google addressed this question through Project Aristotle, its research initiative examining what made some teams more effective than others.

Researchers explored whether team performance could be explained by assembling the right mix of talented individuals. What emerged was a more significant finding: How people worked together mattered more than simply who was on the team.

Among the dynamics Google identified, psychological safety proved especially important. People needed to feel comfortable asking questions, admitting mistakes, voicing concerns, and challenging ideas without fear of embarrassment or punishment.

This wasn’t an argument against talent. It was recognition that talent alone doesn’t ensure collective excellence.

Research on collective intelligence by Anita Woolley and her colleagues reached a related conclusion. In small groups, they found that collective performance wasn’t strongly associated with the average or highest intelligence of individual members. Social sensitivity and more balanced participation in group conversations were among the factors linked to stronger group performance.

The implications are significant.

A collection of exceptional individuals is not necessarily an exceptional team. The quality of their interactions determines how effectively they combine their capabilities.

Those interactions can be improved.

Make Collaboration Part of the Work 

One lesson from Japanese classrooms is that shared responsibility isn’t reserved for special occasions. Students practice it through everyday activities that require them to contribute to the well-being of their classmates and school community.

Finland offers a complementary lesson. Its multidisciplinary approach encourages students to connect knowledge across disciplines and consider problems from multiple perspectives.

Both approaches have implications for organizational life.

Consider a leadership team navigating a difficult decision. The immediate objective may be to choose a direction and establish a plan. But there’s another opportunity: to improve how the team makes decisions together.

Did everyone contribute? Were assumptions challenged? Did participants genuinely consider different perspectives? Were responsibilities clear? Did colleagues leave with a shared understanding of what success would require of each of them?

These questions help teams examine not only what they accomplished but also how they accomplished it.

The same principle applies across functions. Sales, Operations, Finance, and Human Resources each contribute valuable expertise to an organization. Yet complex challenges rarely fit neatly within departmental boundaries.

When colleagues understand how their work connects with the work of others, they become better equipped to anticipate consequences, coordinate decisions, and contribute to outcomes beyond their immediate responsibilities.

The objective isn’t to eliminate specialization but to make it more valuable through collaboration.

And it doesn’t require turning every meeting into a workshop. Everyday work offers opportunities to strengthen the capabilities that make future work more effective.

Turn Peer Influence Into a Positive Force 

Every organization is powered by peers, whether its leaders recognize it or not.

Colleagues influence one another through their attitudes, actions, expectations, and everyday interactions. They shape what’s considered acceptable, how challenges are addressed, and whether people feel encouraged to contribute their best.

That influence can be either constructive or counterproductive.

A colleague who asks a thoughtful question can help someone recognize a blind spot. Another who shares an insight can accelerate learning. Someone who respectfully challenges an assumption may prevent a costly mistake. And a teammate who follows through on a commitment can reinforce a culture of mutual accountability.

None of these actions requires formal authority.

Yet their cumulative impact can be extraordinary.

The opportunity for organizations is to make positive peer influence more intentional. Rather than relying on chance encounters or individual personalities, leaders can create conditions in which colleagues routinely challenge, support, learn from, and elevate one another.

This requires more than encouraging people to be agreeable. Effective collaboration sometimes requires difficult conversations, constructive disagreement, and holding one another to high standards.

The goal isn’t simply to create a pleasant working environment. It’s to build one where people help one another become more capable.

Leadership’s Role Is to Create the Conditions 

None of this diminishes the importance of leadership. Quite the opposite.

Leaders play a critical role in establishing the conditions that allow collaboration to flourish. They clarify shared objectives, model curiosity, invite different perspectives, and reinforce the expectation that collective success matters.

They also recognize that their responsibility extends beyond directing individual performance.

Consider two leaders with equally talented teams.

One focuses primarily on assigning responsibilities, monitoring progress, and evaluating results. The other does those things while also encouraging colleagues to learn from one another, challenge assumptions, and take shared responsibility for improving how they collaborate.

Both leaders may achieve their immediate objectives. However, the second is developing something that extends beyond any single project: the team’s capacity to perform at a higher level in the future.

That distinction matters because organizational performance isn’t just about what people can accomplish today. It’s also about what they’re becoming capable of accomplishing tomorrow.

The best leaders don’t position themselves apart from the team as the sole source of direction and answers. They recognize that their effectiveness depends, in part, on the collective capacity of the people beside them.

Never Stop Being Students of Collaboration 

Perhaps the most important lesson from the classroom is that learning to collaborate is never finished.

Children don’t become effective collaborators after completing a single group assignment. They improve through repeated experiences, thoughtful guidance, reflection, and practice.

Adults are no different.

We can spend decades working with colleagues without necessarily becoming better at collaborating. Experience offers opportunities to learn, but it doesn’t guarantee that learning occurs.

Organizations that recognize this distinction can approach collaboration with greater intention. They can help teams examine their collective behaviors, identify opportunities for improvement, and develop habits that strengthen both performance and relationships.

And they can stop treating teamwork as something people should already know how to do simply because they’ve reached adulthood.

The next time a group of eight-year-olds works together to solve a problem, consider what they’re really learning. They’re learning to listen, contribute, disagree, support one another, and take responsibility for something larger than themselves.

These aren’t merely childhood lessons. They’re essential capabilities for organizational excellence.

In a world increasingly focused on what artificial intelligence can accomplish, perhaps we should devote equal attention to what people can achieve together.

The next breakthrough in organizational performance may depend less on adding more individual talent and more on developing our collective capacity to put that talent to work.


Written by Leo Bottary.
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Leo Bottary
Leo Bottary is the founder and managing partner of Peernovation, LLC. Leo takes what the highest-performing CEO forums have been doing so brilliantly for decades...

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