Strategic Insights

What do these three things have in common? Amazon Prime – Amazon’s $120/year membership service, with an estimated 100 million members Gmail – Google’s free e-mail platform, with more than 1.5 billion active users McCafe – McDonalds’ highly successful café offering The answer: All three ideas came from employees, not...

A PWC survey from 2018 indicates that at least 1 in 4 projects fail according to 59% of their respondents, yet other research indicates that it may be far higher. A key contributor of these failure rates may well be leadership as a June 2018 KPMG sponsored report also linked...

As a leader, the question you may be asking yourself either consciously or unconsciously is ‘how can I make my potential count for the most in this world of effort?’ And that is exactly the question you should be asking. In order to become more effective, perhaps it’s important to...

These days it appears that things must be bigger than before – the most-read, the most-shared or the most-talked-about. It’s all about impact; being bigger than big. The problem with this is that smaller actions can appear to lack impact. Anything that isn’t big, bigger or the biggest can seem...

Most business leaders have taken on a world leadership role without even realizing it. State leaders and elected officials no longer shape the global agenda in the way they have in the past century. Instead, multinational companies have taken on a level of power once reserved for kings, queens and...

Do you work in an organization that systematically put profits and revenue ahead of associate well-being and inclusion? Have you ever stood by silently or turned a blind eye to avoid being cast as a renegade or troublemaker? In today’s society, we’ve created a corporate culture of fear, where standing...

Are robots coming for your job? Yes and no. According to a Dell Technologies survey, 82% of leaders expect their employees and machines to work as “integrated teams”. And many employees look forward to artificial intelligence (AI) that can help them do their job better. But not everybody has such...

In leading an Institute that’s committed to creating better managers and leaders, I get to be a passionate advocate for sound leadership practice as my day job. It’s always a pleasure to present on the topic, but even more enjoyable is that I get to talk to other leaders about...