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Sunday, July 20, 2025

CEO Agenda

Good job Kobes, Kobe Bryant and Vanessa have reconciled and dropped divorce filings

The Los Angeles Lakers superstar, Kobe Bryant and his wife, Vanessa Bryant, both announced they’ve have reconciled and dropped divorce filings on social media... put an end to divorce proceedings that began in Dec. 2011. Last week, Bryant finally joined micro-blogging site twitter .  Kobe Bryant confirmed on his Facebook...
CEO Agenda

Are you a Junk Mail?

Recently, I got really fed up with junk mail, so I now have a notice in my window requesting that I not have any more delivered through the door. The same goes for cold callers to whom I answer the door only to be greeted by a barrage of language...
CEO Agenda

Loyalty Lore and Truisms

The many “truisms’’ of customer loyalty lore are mostly a set of mythologies to deceive the gullible and exploit the innocent. Let us explore these mythologies and then talk about best practices for customer satisfaction and customer loyalty research. The Mythologies: Rising customer satisfaction scores are positively correlated with increases...
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