The stores of today are much more than just places to buy and sell products. Shops know more about you than ever before, and the continued research into consumer buying habits is immense. Just as commercials are the hook-and-line to draw someone into a store or promote a product that...

Social media has become the frontline for customer service. According to a 2012 study, nearly half of American consumers used social media to ask questions, report satisfaction, or complain to a business. One-third of social media users preferred “social care” to the phone. Whether you’re prepared for it or not,...

Forms are great marketing tools in your strategy to generate leads. They’re the foundation to strong business relationships because they pave the way for further communication with your potential clients and customers. By having potential clients use forms, it’s fairly easy to acquire leads. With enough info, you can understand...

I will start with a confession: International Women’s Day always bursts my bubble. It reminds me that, as a female entrepreneur, I’m a minority in Tel Aviv, in Israel and throughout the world. Despite my frustration that being a female founder is still considered newsworthy, I do believe that we...

Dominated by Jeff Bezos's online behemoth, of the total $201 billion in retail E-commerce sales in the United States, the following top 20 companies currently accounts for $159 billion of US retail sales overall, with Amazon, Walmart, Apple, Macy’s, and the Home Depot taking the top five spots. The data...

Have you ever questioned or wondered why some issues, problems and challenges do not seem to improve or get better? This is almost similar to throwing darts at a dart board and never seeming to hit the ‘bulls eye’ to score the higher points. Have you ever pulled weeds from...

Service employees and their customers don’t always get along. Depending on who you ask, if you were to take a random sample of helpdesk employees, you’d likely receive positive and negative feedback about their customers. Unfortunately, that’s the truth and that’s a shame. Grateful customers make working in the service...

With most firms today running application-driven websites, developing/maintaining in-house software, or customizing purchased software applications, business leaders are increasingly confronted with the question of software performance. Although the issues and functions surrounding web and mobile application development, testing and performance are worlds away from conventional high-level concerns, the performance and...

Despite of it's economic slowdown, China is home to the largest number of billionaires in the world, according to Hurun Report which recently released the Global Rich List 2016, a ranking of the US dollar billionaires. Report reveals that there are 568 billionaires living in China compared with the 535...