C-Suite Insider

The media sometimes paints the picture that organizations that cut costs are also cutting corners and creating poor customer experiences. The assumption is that long waits on the phone, delayed flights, and confusing bills are all signs of cost-cutting at the customer’s expense. But this need not be the case...

Have you ever found yourself perusing a long menu in a restaurant, with a plethora of fabulous choices and found yourself incapable of making a choice for your meal? In fact, after looking at all these fabulous choices you’re not even hungry anymore.  It’s not you, it’s them! The body...

B-Suite Leaders are the modern middle manager, evolving from order-taker to impact-maker as businesses become flatter and decision making is devolved further down the hierarchy. They are experienced leaders who are too junior to be 'in the tent' but carry the lion's share of responsibility for culture and performance. They...

Landing a coveted spot on the hit ABC show, Shark Tank, is a dream from many entrepreneurs. But it’s not easy. According to USA Today, the show receives 35,000-40,000 applicants each season. Of these, only 1,000 advance to the next round and in most seasons, only 88 contestants will appear...

We all have people in our personal and professional life who we find challenging. We may label them as ‘precious’, ‘difficult’ or ‘hard work’.  The typical approach to managing people such as this is to try to avoid them or find a way to work around them. This may work...

Strategic Communication is the management of organizational communication to achieve specific objectives. It includes the development and implementation of plans, programs, and activities to influence or change attitudes beliefs, or behaviors of target audiences. In short, Strategic Communication is about getting your message across to others to achieve your desired...

High turnover has become the norm as the Great Resignation wreaks havoc on organizations across industries. Although it’s not the first challenge that comes to mind amid high turnover, your cybersecurity can be at serious risk as employees leave. Protect your organization’s assets by bolstering your cybersecurity due diligence with...

The pandemic has reshaped our world, causing companies in every industry to reinvent, or at least rethink how they do business, how they meet customer requirements for more personalized experiences, and even how they optimize their supply chain and 3rd party partnerships. At the same time, climate change is also...

While some are skeptical of investing in crypto soon after prices drop, Richard Iamunno offers insight that can help savvy investors understand why purchasing cryptocurrencies can be a wise financial move. First, Iamunno explains, it's essential to understand that many businesses are optimistic about crypto's short-term outlook and thus allow...

Do you want the next ten years of your life to be epic?  That’s the question at the heart of the Decade Game, a framework I’ve invented to help women discover a deeper and more powerful version of themselves that’s truer to their life’s purpose.  At its core, the Decade...