archiveOutside Director Insider

In today’s complex business environment, leadership is no longer measured solely by profit margins, market share, or quarterly growth. True leadership is defined by how we treat people. The way CEOs engage with employees, customers, other organizations in the business sector, and stakeholders sets the tone for the entire organization....

In an industry as competitive as automotive sales, where metrics dominate and pressure is high, Ivan Rodriguez stands out. A senior sales specialist at Toyota, Rodriguez blends data-driven strategy with emotional intelligence to transform cold leads into long-term customers —doing so with exceptional consistency. With over a decade of experience...

Watching a founder grow a business is like watching someone start a campfire – brilliant returns can be generated when the spark grows into a fire, but dangerous if the fire spirals out of control. From Henry Ford to Steve Jobs, and more recently Elon Musk and Richard White, history’s...

The world needs more leaders like Jeff Shardell. Shardell is the founder and CEO of Humble Brands, a naturally-derived personal care company based in Taos, New Mexico, that’s been doing something rare in the $500 billion global personal care industry: growing without compromising. No flashy marketing gimmicks, no synthetic ingredients, no...

In any organisation, workplace crises are inevitable. Whether it’s a missed deadline, an internal conflict, or a major operational failure, how people react under pressure can either escalate or de-escalate the situation. But what if the key to navigating these moments wasn’t you’re your experience or training - but personality? That’s...

It’s Monday morning, and Emily, a server at a bustling downtown restaurant, is already on edge. She checks her phone for her work schedule, but there’s nothing—no text, no email, no update on the restaurant’s app. By Friday, she still might not know if she’s working the weekend, making it...

In the evolving landscape of customer experience, leaders across industries are navigating how to integrate generative AI into their operations without compromising the human touch. For Craig Crisler, CEO of SupportNinja, this isn't just a technical challenge. It’s a strategic imperative. His company, which partners with fast-scaling tech companies to...

How Aadeesh Shastry’s Background in Chess, Sports, and Literature has shaped him. While the pressure of a fast-paced world may get to some, Aadeesh calmly welcomes the challenge. “I’ve always liked making decisions under pressure,” Aadeesh says. “It started with chess, then track and basketball. Trading just feels like a...

One of my favorite examples of a leader galvanizing a team involves UCONN Women’s Basketball head coach Geno Auriemma. One year, early in the season, Auriemma took the players to a Broadway Play. The following day at practice, the coach asked each player what they thought of the experience. As...

The Danish government plan reported on Friday has the potential to simplify the process for individuals from 16 non-EU countries to obtain work permits in Denmark. The government is expected to unveil this initiative on Monday officially. The initiative aims to increase the foreign workforce by relaxing current work permit...